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October 10, 2022
2 min
When you prepare the data, watch it once, and never return, nothing will change for the better. So you need to make use of it. Here are a few ideas on how to do it.
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October 7, 2022
1 min
When you want to see an average for a particular metric, you may be tempted to calculate the sum of all the elements and then divide it by their quantity. Technically, it will be the correct mean value. But in some cases, it may be seriously misleading.
October 6, 2022
Some researches show that cancellations cost an average medical practice as much as $150,000 per year per physician. Is it your case? Not necessarily. But, no doubt, this indicator deserves your most serious attention.
October 5, 2022
This indicator shows how long your clients have to wait for an appointment. Watching this indicator compared to the cancellation rate is essential, as these two frequently go together.
October 3, 2022
The beauty of the custom applications is that they may do whatever you want. The sky is the limit. But it is also true for the budgets. And, if you don't want to see your budget going to the sky, it is vital to balance your expectations and costs.
October 1, 2022
When you are deeply involved in managing your practice on a day-to-day basis, you may feel that you see everything and know everything. However, your attention has natural limits. A well-designed system of KPIs may extend these limits substantially.
September 30, 2022
If you did not build the portal yet, please, consider the following factors to check if your practice may benefit from it.
September 28, 2022
3 min
Suppose you are already using a patient portal and want to understand how good it is. The easiest way to do this is to experience it yourself. Just go through the customer journey as a patient and evaluate how it works.
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